Return Policy

We trust that you will love your one of a kind KIKI Bijoux jewellery.

As all pieces are hand-made-to-order, they are final sale. If you have any questions before making a purchase, please do not hesitate to contact us at bonjour@kiki-bijoux.com. We will gladly address any questions or concerns you may have.

In the event you receive an item that you believe is damaged or defective, please email bonjour@kiki-bijoux.com within 2 business days of receiving the item with a description of the issue, order number and photographs of the item. We reserve the right to deny any request for return, exchange, or repair. If the item is deemed faulty or defective, a refund or exchange will be issued and further instructions on how to return the item will be provided.